1. Security Commitment
At Altajir TFX Trading Academy, we are committed to maintaining the highest standards of information security and data protection. We implement comprehensive security measures to protect your personal information, educational content, and platform integrity from unauthorized access, use, disclosure, or destruction.
This Security Policy outlines our security practices, procedures, and the measures we take to safeguard your data and ensure a secure learning environment.
2. Data Security Framework
2.1 Security Standards Compliance
Our security framework is built upon internationally recognized standards:
- ISO 27001 - Information Security Management
- SOC 2 Type II - Security, Availability, and Confidentiality
- GDPR - European Data Protection Regulation
- KVKK - Turkish Personal Data Protection Law
- PCI DSS - Payment Card Industry Data Security Standard
- OWASP - Open Web Application Security Project guidelines
2.2 Security Governance
We maintain a comprehensive security governance structure:
- Dedicated Chief Security Officer (CSO)
- Security team with specialized expertise
- Regular security board meetings and reviews
- Continuous security training for all staff
- Third-party security audits and assessments
3. Technical Security Measures
3.1 Encryption and Data Protection
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- End-to-end encryption for sensitive communications
- Encrypted database storage with rotating keys
- Secure key management and hardware security modules
- Regular encryption key rotation and updates
3.2 Access Controls and Authentication
- Multi-factor authentication (MFA) for all accounts
- Role-based access control (RBAC) systems
- Single sign-on (SSO) integration
- Biometric authentication options
- Password complexity requirements and policies
- Automated account lockout for suspicious activity
- Regular access reviews and deprovisioning
3.3 Network Security
- Next-generation firewalls with intrusion prevention
- Distributed Denial of Service (DDoS) protection
- Network segmentation and micro-segmentation
- Virtual Private Network (VPN) for remote access
- Network monitoring and anomaly detection
- Regular network penetration testing
3.4 Application Security
- Secure coding practices and code reviews
- Static and dynamic application security testing
- Web Application Firewall (WAF) protection
- Regular security vulnerability assessments
- Input validation and output encoding
- Cross-site scripting (XSS) and injection attack prevention
4. Infrastructure Security
4.1 Cloud Security
Our cloud infrastructure security includes:
- Enterprise-grade cloud service providers (AWS, Azure, Google Cloud)
- Multi-region data replication and backup
- Cloud security posture management (CSPM)
- Container security and orchestration
- Infrastructure as Code (IaC) security scanning
- Cloud access security brokers (CASB)
4.2 Data Center Security
Physical security measures include:
- 24/7 physical security monitoring
- Biometric access controls to server rooms
- Environmental monitoring (temperature, humidity, power)
- Redundant power systems and backup generators
- Fire suppression and detection systems
- Secure disposal of hardware and storage media
4.3 Backup and Disaster Recovery
- Automated daily backups with encryption
- Geographically distributed backup locations
- Regular backup integrity testing and validation
- Comprehensive disaster recovery plan
- Recovery Time Objective (RTO): 4 hours
- Recovery Point Objective (RPO): 1 hour
5. Operational Security
5.1 Security Monitoring and Detection
We maintain 24/7 security operations with:
- Security Information and Event Management (SIEM)
- Security Operations Center (SOC) with expert analysts
- Threat intelligence feeds and analysis
- Behavioral analytics and machine learning detection
- Real-time alerting and automated response
- Digital forensics and incident investigation capabilities
5.2 Vulnerability Management
- Continuous vulnerability scanning and assessment
- Regular penetration testing by certified professionals
- Patch management and security updates
- Risk-based vulnerability prioritization
- Third-party security testing and validation
5.3 Change Management
- Formal change control processes
- Security review for all system changes
- Automated deployment and rollback procedures
- Configuration management and baseline monitoring
6. Payment Security
6.1 PCI DSS Compliance
Our payment processing is fully PCI DSS compliant:
- Secure payment gateway integration
- Tokenization of payment card data
- No storage of sensitive payment information
- Regular PCI compliance audits and validation
- Encrypted transmission of payment data
6.2 Payment Fraud Prevention
- Real-time fraud detection and scoring
- Machine learning-based transaction analysis
- 3D Secure authentication for card payments
- Velocity checking and pattern recognition
- Integration with global fraud prevention networks
7. Privacy and Data Protection
7.1 Data Classification and Handling
We classify and handle data according to sensitivity levels:
- Public: Educational content and marketing materials
- Internal: Business operations and analytics data
- Confidential: Personal information and account data
- Restricted: Payment information and sensitive personal data
7.2 Data Retention and Deletion
- Automated data retention policies
- Secure data deletion and destruction procedures
- Right to be forgotten implementation
- Data minimization principles
- Regular data inventory and classification reviews
7.3 Cross-Border Data Transfers
- Standard Contractual Clauses (SCCs) for EU transfers
- Adequacy decisions and approved transfer mechanisms
- Data localization where required by law
- Transfer impact assessments
8. Incident Response
8.1 Incident Response Plan
Our comprehensive incident response includes:
- 24/7 incident response team availability
- Defined escalation procedures and communication plans
- Automated containment and mitigation measures
- Digital forensics and evidence preservation
- Post-incident analysis and lessons learned
8.2 Breach Notification
In the event of a data breach, we will:
- Assess and contain the breach within 1 hour
- Notify relevant authorities within 72 hours (GDPR requirement)
- Inform affected users without undue delay
- Provide clear information about the breach and response
- Offer support and remediation measures
9. Third-Party Security
9.1 Vendor Security Assessment
All third-party vendors undergo rigorous security evaluation:
- Security questionnaires and assessments
- Penetration testing and vulnerability scans
- Compliance certification verification
- Contractual security requirements
- Ongoing monitoring and periodic reviews
9.2 Supply Chain Security
- Secure software development lifecycle (SDLC)
- Third-party code and library scanning
- Vendor risk management program
- Business continuity planning with vendors
10. User Security Responsibilities
10.1 Account Security Best Practices
To help protect your account, please:
- Use strong, unique passwords for your account
- Enable multi-factor authentication (MFA)
- Keep your contact information up to date
- Log out from shared or public devices
- Report suspicious activity immediately
- Regularly review your account activity
10.2 Device and Browser Security
- Keep your devices and browsers updated
- Use reputable antivirus software
- Avoid public Wi-Fi for accessing sensitive information
- Be cautious of phishing attempts and suspicious emails
- Use secure, private internet connections
11. Security Training and Awareness
11.1 Employee Security Training
All employees receive comprehensive security training:
- Security awareness training upon hiring
- Regular refresher training and updates
- Phishing simulation and testing
- Incident response training and drills
- Role-specific security training programs
11.2 User Education
We provide security education resources for users:
- Security tips and best practices in our help center
- Regular security awareness communications
- Educational content about online safety
- Fraud prevention and recognition guidance
12. Compliance and Auditing
12.1 Regular Security Audits
- Annual third-party security audits
- Quarterly internal security assessments
- Continuous compliance monitoring
- Penetration testing by certified ethical hackers
- Vulnerability assessments and remediation tracking
12.2 Regulatory Compliance
We maintain compliance with applicable regulations:
- GDPR (General Data Protection Regulation)
- KVKK (Turkish Personal Data Protection Law)
- PCI DSS (Payment Card Industry Data Security Standard)
- SOX (Sarbanes-Oxley Act) where applicable
- Local data protection and privacy laws
13. Security Contact and Reporting
13.1 Security Issues Reporting
If you discover a security vulnerability or issue, please report it immediately:
13.2 General Security Inquiries
14. Policy Updates
This Security Policy is reviewed and updated regularly to reflect:
- Changes in security threats and landscape
- Updates to security technologies and practices
- New regulatory requirements
- Lessons learned from security incidents
- Feedback from security audits and assessments
Users will be notified of significant changes to this policy through our website and email communications.